Refund Policy

📦 Return Policy – OneStopCart

At OneStopCart, we care about your satisfaction and strive to make your shopping experience smooth and hassle-free.

1. Return Eligibility

• Returns are accepted within 5 days of delivery.

• A refund is only applicable for products that are damaged or defective upon arrival.

• The product must be unused, in its original packaging, and with all tags intact.

2. Proof of Damage

• To claim a refund, you must provide clear photo or video proof of the damaged or defective item within 5 days of delivery.

• Without valid proof, we will not be able to process the refund.

3. Refund Process

• Once the damage is verified, we’ll initiate a full refund to your original payment method.

• Refunds are typically processed within 5–7 business days after approval.

4. Non-Refundable Items

• Returns or refunds are not applicable for reasons such as change of mind, wrong selection, or dislike of the product.

• Only damaged or defective products are eligible for a refund.